LOCATION: SCHERTZ TX - RELOCATION ASSISTANCE AVAILABLE Healthcare - 401k - Paid Vacation & More! The Funeral Director and Embalmer (mortician) will be responsible for caring for the deceased in a respectful manner while facilitating a variety of tasks including funeral arrangements, embalming, removals and transfers, cosmetology, dressing, hairstyling, casketing, and any other preparation required for the deceased. The successful candidate will have a current funeral director and embalming license in the applicable state and knowledge of the current regulations related to the funeral industry. What you will do * Facilitate funeral arrangements with tact and diplomacy by listening to client families and presenting them with personalized service and merchandise options. * Complete all tasks resulting from funeral arrangement conference. * Deliver high quality services in challenging scenarios while making decisions on the best course of action to uphold families’ needs without impacting the quality of the service. * Enhance market share and relationships with the community by networking and participating in community events, groups, and/or organizations. * Embalm and cosmeticize decedents to achieve proper preservation and a natural appearance. * Maintain open and effective communication with employees and client families to achieve the highest level of customer service. * Lead all post service follow-up as needed. * Liaise between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements. * Handle initial transfers of decedents and vehicle maintenance. * Manage paperwork, including permits and certifications in a timely manner in accordance with relevant laws and regulations. * Conduct and attend funeral services. * Work on-call, first call, in rotation as assigned. * Other duties as needed and/or as assigned by the Manager. What you will need * Current funeral director and embalmer licenses or certifications * 2+ years of funeral industry experience. * Knowledge of current federal, state, and local regulations related to the funeral industry. * Exceptional oral and written communication skills. * Experience in handling sensitive situations in a professional manner.
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